Our Code of Conduct shows us how we are to behave and conduct business while working for the Codan group. We operate in many different countries and this means there are many risks from which we need to protect you, the employee, and to protect the business. Our reputation for conducting business ethically and in a socially responsible manner is of high importance to us.
On a more personal level, the Code of Conduct helps to remind us about treating each other with respect, and to encourage and maintain a safe and enjoyable environment for you to work in.
Safety
- We maintain a safe and healthy work environment.
People
- We value and maintain professionalism;
- We respect each other and our stakeholders, regardless of role or individual differences and without discrimination, workplace bullying, harassment;
- We behave in a way that upholds Codan's core purpose and values maintaining Codan's good reputation;
- We encourage cooperation, learning and growth in all who work with us;
- We maintain appropriate confidentiality.
Use of Company Resources
- We use company property and equipment responsibly and for the right purpose;
- We use company funds for the right reasons;
- We fulfil our responsibilities to shareholders by delivering shareholder value.
Operate Within the Law
- We respect the laws, customs and business practices of the countries we operate in, but do not compromise the principles embodied in this Code;
- We notify management immediately of any breach of the law.
Ethics
- We are fair and honest in our dealings and do not tolerate dishonest behaviour;
- We act with dignity and integrity at all times;
- We communicate openly and honestly, not using coercive or misleading practices or falsifying or wrongfully withholding information;
- We do not place ourselves in situations in which our private interests could conflict directly or indirectly with our obligations to Codan;
- We do not accept any gift or benefit that might compromise or influence our business judgement;
- We do not act in ways which may cause others to question our loyalty;
- We are consistent and fair in the way we apply our practices and policies;
- We access confidential information only for authorised work-related requirements.
Protect the Environment
- We respect and protect the environment;
- We are sensitive to the environmental impact of what we do;
- We ensure all permits and licences are obtained and adhered to.
Customer Service
- We strive to understand and respond to the needs of customers and other stakeholders;
- We value our people and their personal commitment to delivering quality products and services.